Facebook marketplace support chat. Follow Facebook’s policies when listing items.

Facebook marketplace support chat. This community is not for your buy/sell posts, asking to purchase accounts, and asking for technical customer support (we're not Meta). Customer: I'm having issues with facebook marketplace Technician's Assistant: What happened right before this Facebook issue came up? Customer: I can't message anyone who has a listing. For help with the Messenger app or messenger. If you can't resolve an issue, the customer can create a claim within 45 days of the date of delivery (or estimated delivery) for Meta to review Computer Help Mobile Browser Help iPad App Help Facebook Lite App Help This feature may be unavailable in Japan and for countries located in Europe. Respond to all inquiries in 2 business days to prevent customer disputes. You can get Commerce Manager support through email or live chat. Click Next. To help people have a good experience on Marketplace, Meta provides features to encourage safe, respectful, responsive Marketplace chats, which are designed to connect buyers and sellers to discuss commerce content. Buy and sell responsibly on Facebook Marketplace. Technical glitches, connectivity issues, and account settings can prevent Facebook Marketplace messages from showing Commerce Manager is the central tool for all of your online selling activity across Facebook and Instagram. com, visit the Messenger Help Center. In this updated video I show you how to contact Meta support for live chat, phone or email using three different methods I personally use. You can verify your age by submitting a video selfieor using a valid form of ID. For example, "in search of" posts, lost and found posts, jokes and news aren't allowed. Follow Facebook’s policies when listing items. Learn what to do if you have an issue with buying or selling onMarketplace. Report a seller scam From your Feed, in the left menu, click Marketplace. Learn more about the type of IDs we accept and how to upload them below. Facebook has an automated customer service responses for regular people, but For people with business pages that run ads, they have a live chat with real people. Contact Facebook help center and Meta Support Team Live Chat Bob Bakke󰞋Jul 7󰞋󱟠 I was notified a couple of months ago that my marketplace access was suspended for violating Facebook rules because I potentially mislead others. Enter your payment card or account information just once and then use Meta Pay to make purchases, send money or donate. Am I forever suspended or how do I Dec 16, 2024 · Facebook Marketplace has become a popular platform for buying and selling items. . no further update, everything is still the same 🤡🤡🤡 meta is a JOKE and their support is even worse I’ve been banned from marketplace for years. De esta manera, si You can search for messages from a specific person or for keywords in a message. If you don't see Marketplace, click See more. How To Contact Facebook Marketplace SupportIf you are looking for a video about how to contact support for facebook marketplace, here it is! In this video I Reach the right people - Find new customers on Facebook, Instagram and the Audience Network. I can’t find a phone number or a chat to contact fb marketplace support. Some products don't currently support end-to-end encryption, such as Community Chats for Facebook groups, chats with businesses or accounts using business messaging tools, Marketplace chats and others. Reach your full potential to grow your business. I can tell you how to get someone on live chat and phone support by making a business page but they can’t do really anything with marketplace except email the department for you. Things that can't be listed for sale on Facebook Marketplace Buy or sell new and used items easily on Facebook Marketplace, locally or from businesses. How can I get Marketplace restored on To share your feedback and help build a better community on Marketplace, you can rate buyers and sellers you’ve interacted with. Every time someone contacts me to buy an item, when I respond back, they are not receiving my replies. I thought you could call or chat in the past but now I can’t find it. (Note:Some regions may have different verification methods available. You can view and check the status of your support cases on your Meta Verified screen. If you have an issue with something you purchased with checkout on Facebook Marketplace, please try contacting the seller directly. If you're contacted by a Facebook representative and are unsure of their credibility, the easiest way to confirm they are an authorized Facebook representative is by asking them to send you an email. We would like to show you a description here but the site won’t allow us. Reporting issues when they happen helps make Facebook better, and we appreciate the time it takes to give us this information. Buyer ratings are ratings buyers receive from sellers. Add a PIN or use the fingerprint or face ID on your device to secure individual payments. Aug 8, 2024 · Are you facing issues in checking your Facebook Marketplace messages? Check the top ways to fix Facebook Marketplace messages not showing in Messenger. Learn how to use Messenger, fix a problem, and get answers to your questions. iPad App Help iPhone App Help Mobile Browser Help To help keep our Marketplace community safe, you may be unable to message on Marketplace for one of the following reasons: You may be messaging someone in a country that doesn’t: Have the same access to Marketplace as you do. Send an emoji, photo, file or sticker to someone on Facebook Group chats How many people can I message at once on Facebook Create a group chat on Facebook Leave a group chat on Facebook Messaging for Events and Pages Send a message to your Facebook event guest list See all of Meta's agency support options, from self service help to connecitng with a Meta support agent. "Not all buyers can message sellers" is the message I'm getting. I’m sure this method may soon no longer work down the road but I went through the whole process this morning on an account that hasn’t run ads before and didn’t have a business manager account or Facebook page and it still had the option to contact live chat support afterwards. Users can list items for sale in various categories, browse listings, and arrange delivery and payment directly with sellers using the Messenger app. So what happens is if you have even 1 item that gets declined or put in review by marketplace, you will get that message that your Marketplace is at risk. If this post doesn't follow the rules, report it to the mods. Buy or sell new and used items easily on Facebook Marketplace, locally or from businesses. Nov 16, 2023 · Today we talk about How To Contact Support on Facebook Marketplace, so stay until the end of the video to see the full explanation. Facebook Help center. This is impossible. Learn what to do if you need help with something you purchased with checkout on Facebook Marketplace. Search the world's information, including webpages, images, videos and more. Deleting a chat from your inbox won't delete it from your friend's inbox. Find great deals on new items shipped from stores to your door. Learn how Meta reviews Marketplace messages to protect you against scams. I tried utilizing the “chat” but got a real person and then they logged off immediately and now I can’t send a request through the chat either. To buy something on Marketplace, you can send a message to the seller to arrange a sale: From your Feed, click Marketplacein the left menu. It must have happened during a hack when I had to sign out of my account and create a new Jul 7, 2025 · In this post, we'll show you, how to contact Facebook support directly using five different legit methods that works like charm. Get started. Go to Facebook Marketplace on the mobile app and follow the on-screen instructions. 2 mos Other posts Meta Business Suite Help center and Live Chat Support Robert Thiry󰞋Apr 1󰞋󱟠 This post is for Admin. Learn more. since the first of the year. Sell something on Facebook Marketplace Sort by distance or new listings on Facebook Marketplace Turn your Facebook Marketplace notifications on or off Follow or unfollow someone on Facebook Marketplace Trust and Safety Buy and sell responsibly on Facebook Marketplace Things that can't be listed for sale on Facebook Marketplace Contact the seller or Facebook for help with your order Contact Facebook about your Subscription Steps to take prior to contacting support about missing payments How to contact the Grievance Officer and Facebook in India Contact Meta about my donation Report a Message Computer Help iPhone App Help Mobile Browser Help Facebook Lite App Help iPad App Help See your messages with a buyer or seller on Marketplace From your Feed, click Marketplacein the left menu. Allow messaging between people in different global regions. Learn how to use Facebook, fix a problem, and get answers to your questions. 14,379,742 likes · 23,119 talking about this. Reports from people on Facebook help us identify and fix problems when something's not working correctly. In the Contact Facebook support section, below What do you need help with?, select a topic from the dropdown menu. Does anyone know of the best way to get in contact with Facebook marketplace support? I’ve been using marketplace for a few years now and I have a public 5 star rating as a seller. >Get support, tips & resources on selling on Facebook & Instagram, business tools, troubleshooting ads, account management, content monetization & more. Please select the product you need help with. Users contacting you about a Marketplace listing outside of Marketplace Messages or emails directly from the seller telling you that there was something wrong with your payment. It’s so hard to talk through email about my issue. You can report a seller on Facebook Marketplace that doesn’t follow our Commerce Policiesor Community Standards. Policies Reporting Chat This is about using messages on Facebook. If you are an adult and incorrectly blocked from using Marketplace, you can verify your age on the Facebook app from your mobile phone to regain access. Location Learn how to use Facebook, fix a problem, and get answers to your questions. How to find Support Inbox If you're logged into Facebook, you can visit your Support Inbox. Get support, tips & resources on selling on Facebook & Instagram, business tools, troubleshooting ads, account management, content monetization & more. Customer: I want to talk to someone on the phone about Facebook marketplace and why I can’t access it Technician's Assistant: I understand you're having trouble accessing Facebook Marketplace. Computer Help Mobile Browser Help iPad App Help Facebook Lite App Help You can manage your listings on Marketplace by: Editing the details of your listing. On your computer, login to Facebook. Any idea where the info went? Click on the head of the group and contact him for help immediately. You can respond through your Inbox or the email you provided in Commerce Manager. Sell something on Facebook Marketplace Sort by distance or new listings on Facebook Marketplace Turn your Facebook Marketplace notifications on or off Follow or unfollow someone on Facebook Marketplace Trust and Safety Buy and sell responsibly on Facebook Marketplace Things that can't be listed for sale on Facebook Marketplace Buy or sell new and used items easily on Facebook Marketplace, locally or from businesses. In the Send us a message section, write a text message, add photos Get help with Marketplace I can't access Facebook Marketplace Why Facebook Marketplace listings might not be approved Things that can't be listed for sale on Facebook Marketplace Report a Facebook Marketplace seller Block someone on Facebook Marketplace About Computer Help iPad App Help Learn what to do if you have an issue with your Marketplace order, or how to contact Facebookif the seller hasn't responded to your message. Learn how to report a scam on Marketplace. Facebook Marketplace, with its vast user base and diverse transactions, recognizes the importance of providing robust support services to its community. By clicking “Get Help” on the Facebook for Business website, advertisers can chat and screen share with a trained Ads Specialist to get quick answers to their Facebook advertising questions. Once you've selected the appropriate category, describe the issue in as much detail as possible. Good morning. If you select Chat, this opens a conversation with a representative in Messenger. Sorry! Something went wrong : ( See full list on wikihow. When you sell something on Marketplace, you create a public listing that can be seen by anyone on Marketplace and in Feed, search and other places on or off Facebook. If you have a seller account on marketplace there is a place to chat with support under "get help on marketplace" Jun 30, 2025 · Facebook Marketplace is an online shopping platform that allows users to buy and sell goods and services in over 100 countries. I can't believe it worked. Information from Marketplace chats, including messages, may be automatically reviewed and used to improve safety, and to provide, improve and personalize your Marketplace Learn about using Marketplace to buy and sell items on Facebook. Apr 7, 2022 · Experiencing problems with your Facebook account? Here is how to find the support you need using the Facebook Help Center. Learn about using Marketplace to buy and sell items on Facebook. I have no idea what they are talking about. Requests to contact other individuals (example: relatives of the seller) that are not the true owner of the Facebook account. Please contact the moderators of this subreddit if you have any questions or concerns. Select an option from the dropdown menu below Tell us more. From your Feed, click 29K Members Join group Kelly Dubose How To Contact Facebook Support & Live Chat Dec 28, 2024󰞋󱟠 My access to Facebook marketplace has been suspended for not following community standards. How does one get in contact with a real person at Facebook? Someone hacked into my bank account and/or debit card and keeps making continuous purchases through Facebook. If you can’t get into your Marketplace account, there are steps you can take to restore access and manage your account properly. They said they put in something new on marketplace to help get rid of scammers. It isn't possible to delete an entire chat from a friend's inbox, but you can learn how to remove a message you sent on Facebook. Technician's Assistant: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help Find solutions and support for issues related to Facebook Marketplace, including account recovery and access problems. Buy and sell responsibly on FacebookMarketplace. Select Help in the bottom of the left menu. Support cases When you contact Meta Verified Support, you’ll receive a case ID number for your support case. If you've had a problem with an auction you've purchased on Facebook marketplace, you may need to reach out to support. People who have a by their name or photo are active or have been recently active on Messenger or Facebook. A hub for Facebook users having issues with their Facebook account Computer Help iPhone App Help Mobile Browser Help Facebook Lite App Help iPad App Help See your messages with a buyer or seller on Marketplace From your Feed, click Marketplacein the left menu. Go to the "Help & Support" button from facebook market place pageChoose the appropriate category: you may choose the "chat or video" category. If you need help with a payment you made using checkout on Facebook, please let us know. I’m having a problem with my marketplace messenger. Computer Help iPad App Help iPhone App Help If you see something you think is a scam, you should stop communicating with the buyer or seller and report the suspected scam to Facebook. I’m spending money every week Follow our Seller Protection, Performance and Accountability policies and Commerce Policies. New online chat support Businesses that advertise on Facebook now have access to one-on-one support through live online chat. Deleting your listing. May 14, 2024 · In the bustling realm of online commerce, having access to reliable customer support is crucial for resolving issues, addressing concerns, and ensuring a seamless experience. com Nov 7, 2024 · Facebook Marketplace does not offer a dedicated live chat support option. You can search for messages from a specific person or for keywords in a message. I read through all the standards and I didn’t violate any of them. Whether you run a small shop or work with an ecommerce partner to manage your inventory, Commerce Manager can help you be a more efficient and effective Before you can appeal Facebook’s content decision to the Oversight Board, you must first go through the request a review process on your contentor on the content you reported. From here, you can manage your product catalogs, set up a shop, view sales activity and enable checkout if your business is eligible. You may be able to find an answer to your question using the search bar, or the Help Center articles underneath What do you need help with? If you need more help, click Send a question. Learn how to contact the seller or Facebookfor help with your order. Meta Pay also lets you view your payment history, manage Send an emoji, photo, file or sticker to someone on Facebook Group chats How many people can I message at once on Facebook Create a group chat on Facebook Leave a group chat on Facebook Messaging for Events and Pages Send a message to your Facebook event guest list Marketplace You can use Marketplace to buy and sell items with people in your community on Facebook. I am a bot, and this action was performed automatically. on facebook, he is one of the Meta Engineers and an expert in all kinds of hacked account and account recovery I'm sure he would definitely help you out. I have no idea what I did. Privacy rights requests You can request information about your privacy rights across Meta technologies. All listings on Marketplace and buy and sell groups must follow our Commerce Policies. Learn how to message a seller to buy an item on Marketplace. For items purchased with checkout on Facebook, you may be able to get support from our team. Find solutions for Facebook login issues, account recovery, settings adjustment, password reset, and security features. Keeping your Marketplace account in good standing is key. Get Help with Marketplace I can't access Facebook Marketplace Why Facebook Marketplace listings might not be approved Things that can't be listed for sale on Facebook Marketplace Report a Facebook Marketplace seller Block someone on Facebook Marketplace About Reporting Abuse Reporting Abuse Copy link When something gets reported to Facebook, we review it and remove anything that goes against our Community Standards. If you are reporting messages, the reported messages may be used to help us improve our systems for reviewing other reported content that may go against our Community Standards. Get help with Marketplace. Select what you need help with, then select the topic of your question. Computer Help Mobile Browser Help iPad App Help Facebook Lite App Help This feature may be unavailable in Japan and for countries located in Europe. For items purchased with checkout on Facebook, you may be able to get support from our team. Google has many special features to help you find exactly what you're looking for. If you have an issue with an order on Facebook Marketplace, please contact the sellerfor help. This is about how to see who's active using the Facebook app. Optimize your ads for people likely to buy after they've visited your site. Sell something on Facebook Marketplace Sort by distance or new listings on Facebook Marketplace Turn your Facebook Marketplace notifications on or off Follow or unfollow someone on Facebook Marketplace Trust and Safety Buy and sell responsibly on Facebook Marketplace Things that can't be listed for sale on Facebook Marketplace You can only view this if you have permissionsto contact support. Need help with Facebook Marketplace. Scale your Facebook Meta Pay is a seamless and secure way to make payments on Facebook, Messenger, Instagram, and in participating online stores. We recommend providing as much information as possible so our support team can better assist you. 50 search results for "how to contact facebook by phone" We would like to show you a description here but the site won’t allow us. No item for sale: Anything that isn't a physical product for sale shouldn’t be listed on Marketplace. If you select Email, replies to your message may take up to 24 hours and are sent to your business email. It would be good if you watch the video until the end so that you don't miss im Meta Pro Team offers complimentary customized guidance for a range of business challenges. ) This happened to me and I contacted Facebook support. Respond promptly to messages How to Contact Support on Facebook marketplace. UPDATE 2: I got an email from the supervisor I requested when talking to support, and shocker, they gave me facebook help center links, prayers and warm wishes. You'll need to contact the seller first before contacting the Facebook support team. Learn more about who can use Marketplace. Learn how to manage your Facebook experience effectively. Giving details (example: adding a screenshotand description) helps us find the problem. When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted. But users sometimes face access issues. If you want to talk with a real person on Facebook support; 1* make a Facebook business page (Free) 2* run some ads (it doesn't matter how much you spend; it can be $2) That will give you a unique 10 I posted this in a comment to help someone else but decided to make a post about it to help others as well. Learn how to contact the seller or Facebook for help with your order. Learn how to recognize scams on Facebook Marketplace. In this video, I'm going to There are no humans you can contact for support on Facebook marketplace. Learn more about: Jun 3, 2024 · Vamos a decirte de forma breve qué métodos tienes para contactar con Facebook, y qué modos ofrece la red social para comunicarte con ellos. You can upload and submit an approved document like a valid passport, driver's license, or non-driver's government ID. If you see something you think is a scam, you should stop communicating with the buyer or seller and report the suspected scam to Facebook. Users can report issues directly through the platform by clicking the “…” menu on a listing and selecting “Report a Problem”. In this guide, we’ll explore the various avenues available for When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted. Last week my account was flagged for suspicious activity and my marketplace seller account got back to back temporarily bans because of this. Dealerships that use a live chat provider can connect with Messenger to chat with people shopping their car listings on Marketplace. In this video I will show you How to Contact Support on Facebook Marketplace. This can be an attempt to get around any normal safe practices. If the seller doesn't reply or resolve your issue within 2 business days, you can contact Facebook support. So Messenger. Given its a service that isn't charging money, don't expect any real support. Go to Commerce Manager and select your shop. Seller ratings are ratings sellers receive from buyers. People that push you to move quickly to complete a sale, or pressure you to complete the sale immediately. Learn how to avoid scams on Facebook Marketplace. You can change this email in your Commerce Manager settings. Report a seller Log into Facebook. If you applied for Facebook Fundraising Tools, or if you reported an issue with charitable giving, then you can find messages about those things in your Support Inbox. This isn't a place to buy/sell or ask for customer support. In the left menu, click Buying. Messenger from Facebook helps you stay close with those who matter most, and on any device Buy or sell new and used items easily on Facebook Marketplace, locally or from businesses. xvto pkqdc epzwkhy attbte pded xduah ulklcm pqwc rzsx giywy